How to Recreate New Profile - Outlook

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Maizatul Nisaa Yusof
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1. Make sure to close the Outlook and other O365 applications. Launch Control Panel and search for Mail. If you unable to find Mail option, under View by: choose Small icons.

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2. Mail Setup - Outlook pop out box will appear. Choose Show Profiles.

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Click on Add... button in Mail pop out box.

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3. Type any new profile name, and in this example I have create NewProfile under Profile Name: . Once done, you may click on OK.

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4. Key in the user's details in each box. Once done, click on Next.

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5. Select Always use this profile to set the new profile as the default profile for Outlook to use: then click on OK.
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6. Now launch Outlook. Allow time for the new profile to synchronize with Exchange.

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