Sending mail - Unable to get Shared Mailbox to show in "From" field (Outlook Online)

1. Select New mail above the folder list. A new message form opens in the reading pane.

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2. Click From in the message, and change to the shared email address.

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3. If you don't see your shared email address, choose Other email address and then type in the shared email address.

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4. Once done, you can proceed to click OK

 

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