How to Reset Microsoft 365 Email Password

Situation 1: Renew password

1. Login to portal.office.com using your credential provided

2. Go to Settings and choose Change your password.

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3. Enter your old password. Create a new password and confirm it.

4. Select Submit to finish and change your password.

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Situation 2: Forgot password

1. Go to portal.office.com and key in your email address.

2. Click on the Forgot my password option.

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3. Enter the character required from the picture provided then click on Next.

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4. Key in your phone number and choose on the option to receive the code. In this example I have use to receive the code via text. Once done, click on Text.

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5. Enter the code receive and click Next.

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6. Choose the new password that easy for you to remember but it must be a complex password for the security purpose.

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